Please ensure that you arrive at least 15 minutes before class starts! This allows us time to give you a tour of our space, help you get set up with all your class equipment, and most importantly, ensure you’re properly settled for class, without feeling rushed. The JUST team will fully assist you with your bike setup and pilates equipment, and explain what to expect during the class. First timers, please be aware that if you do not arrive at least 10 minutes before class, we cannot guarantee entry, as our number one priority is that you enjoy a safe and smooth first class experience at JUST. We know life happens, so if you don’t make it in time, we’re happy to get you booked into a different class with no additional charges.

Create your JUST account

To start your JUST Journey create an account with us:

Sign In

Before your first class ensure you’ve filled out our member liability waiver. Signing before you make it in will ensure your first check in goes smoothly, otherwise you can sign it when you arrive before participating in class. All members 18 years old and under require the consent of a parent/guardian and must have them sign on their behalf IN-PERSON.

Member Waiver

Make sure to fuel your body properly prior to class. This might be a small and light snack up to a half-hour beforehand, but will ensure you don’t feel light-headed while you move. Also remember to drink a lot of water before, during, and after your class. We make you sweat A LOT, so we encourage you to bring your own water bottle that can be re-filled at our water station. Bottled water is also available for purchase upon check-in for those who forgot to bring one.

Every Monday at 11:00am ADT standard membership + class pack members can book their classes for the following week. Premium unlimited membership holders have a rolling 21-day advanced booking window, so you can book reservations 21 days out at any time. Online class bookings remain open until 30 minutes before start time. Classes fill up fast, so when it comes to booking your favorite spot, the sooner the better! 30 minutes prior to class, bookings can only be made in person if capacity allows. To book a class, members must have a JUST account with one of our class packages or memberships purchased on file.

If a class you were hoping to book is completely full, hop on the waitlist! To put yourself on the waitlist, members must have an available credit or membership on file that can be used when they get into the class.

Once you’ve been placed on a waitlist, you may be added to the class at any point as soon as a spot opens up. When you’re placed in the class, you will receive an email notifying you of the addition to your schedule. This change requires no confirmation on the riders’ end and will put the cancellation policy into effect which means that a minimum of 8 hours notice is needed to cancel a class to avoid a late-cancellation charge.

If you have entered the 8-hour window before the start of class and you are still on the waitlist, you can still be added to the class if a bike becomes available. During this window, our late-cancellation charge will come into effect if you are added to class, however if you are still on the waitlist you may cancel at any time without penalty. If you no longer wish to attend class if a spot opens up, we recommend removing yourself from the waitlist to avoid any unwanted fees.

Riders who are on the waitlist 30 minutes prior to the class start time will still be notified if a bike opens up so please be ready to ride! In order to get ahold of you sooner, we may give you a call to let you know a spot is available, but if we can’t reach you or if you can’t make it to class, you will not be charged. If a rider confirms their spot but doesn’t show up, they will be charged as a no-show. If you are on the waitlist prior to class, you are welcome to come in-studio and wait to see if a last minute spot is available, any spots not checked-in 2 minutes before start time will be given to waitlisted riders.

Something came up and you can’t make it to class? Please cancel your booking a minimum of 8 hours before the class start time so that we’re able to refund your class credit. We understand that sometimes plans can change at the very last minute, but cancelling your ride within the 8-hour window is considered a late cancel and you will be charged according to our cancellation policy. If a rider holds a JUST class pack, they will lose 1 class card. Those who hold a monthly membership will automatically be charged a $15 late-cancellation fee. If you don’t make it to class and do not cancel your reservation prior to start time, you will automatically be charged a $25 to no-show fee if you have a monthly membership, or you will lose the class card. For further inquiries regarding penalty fees, please contact infohalifax@juststudios.ca

Looking to cancel your recurring membership? All membership cancellation inquiries require 30-days notice, and can be sent to infohalifax@juststudios.ca